Terms and Conditions
Effective Date: April 2023
Last Updated: June 2025
Welcome to www.thepsychvigyaan.com. These Terms and Conditions (“Terms”) govern your access to and use of the Website and any associated services provided by The PsychVigyaan.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Nature of Services
The PsychVigyaan provides mental health consultancy services including:
- Psychological assessments and therapy
- Online and in-person consultations
These services are for therapeutic support purposes only and are NOT a substitute for emergency medical care.
2. User Eligibility
To use our services, you must:
- Be 18 years of age or older
- Or have parental/legal guardian consent (for minors under 18)
- Provide accurate and complete information during any registrations, bookings, or forms
We reserve the right to refuse or discontinue services if inaccurate, inappropriate, or harmful behaviour is detected.
3. Confidentiality and Privacy
We value your confidentiality. All personal and health-related information is handled according to our Privacy Policy, compliant with the Digital Personal Data Protection Act, 2023, and ethical mental health practice standards.
Use of the Website or services implies consent to collect and process your data as described in our Privacy Policy.
4. Intellectual Property
All content on this Website — including text, logos, images, training material, assessments, and videos — is the intellectual property of The PsychVigyaan unless otherwise credited.
You may not:
- Copy, reproduce, or republish content
- Use our content for commercial purposes
- Distribute material without prior written consent
5. Booking, Payments, and Cancellations
- Appointments must be scheduled through approved methods (form, email, or WhatsApp)
- Fees, if applicable, must be paid in advance or as per agreed terms
- Cancellations or rescheduling should be made at least 24 hours in advance
- Missed sessions or late cancellations may be charged in full
All payment information is handled securely via trusted third-party providers.
6. Use of Website
By using this site, you agree:
- Not to use the site for unlawful, abusive, or harmful purposes
- Not to upload viruses or malicious content
- Not to impersonate others or provide false information
- To respect the integrity and professionalism of the platform
Any misuse may result in denial of access and/or legal action.
7. Third-Party Links
The Website may contain links to third-party websites or resources for user benefit. We do not endorse or take responsibility for their content, accuracy, or data practices.
8. Limitation of Liability
While we strive to provide accurate, professional, and helpful content, we do not guarantee:
- That all information will be free from errors or outdated material
- That access will be uninterrupted or virus-free
- That outcomes from therapy or training are assured
We are not liable for any direct or indirect loss or damage arising from your use of the Website or services, except as required by law.
9. Emergency Disclaimer
This website is not intended for crisis or emergency mental health support.
If you or someone you know is at immediate risk of harm, please contact local emergency services or a crisis helpline.
10. Amendments
We may update these Terms from time to time. Continued use of the Website after such changes constitutes your agreement to the updated Terms. Users are encouraged to check this page periodically.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana, INDIA.
12. Contact
For questions, feedback, or concerns about these Terms, contact:
The PsychVigyaan
Email: drmonalisa15@gmail.com
Phone: +91 9818257290
Website: www.thepsychvigyaan.com
Address: ML18, Eldeco Mansionz, Sector 48, Sohna Road, Gurugram, Haryana, 122018, INDIA