Effective Date: April 2023
Last Updated: June 2025

At The Psychvigyaan, we are committed to protecting your privacy and handling your personal data responsibly, particularly when it relates to sensitive mental health information.

This Privacy Policy outlines how we collect, use, store, and protect your personal and health-related data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023, while following best practices inspired by international healthcare privacy standards.

1. Scope and Purpose

This policy applies to all data collected through:

• Our website https://thepsychvigyaan.com
• Online forms or email communications
• Tele-mental health services
• In-person or virtual consultations
• Workshops, trainings, and clinical services

2. Types of Information We Collect

We may collect the following types of information:

a) Personal Data

• Name, date of birth
• Email address and phone number
• City, location, or address
• Emergency contact (if provided)

b) Sensitive Personal Data (SPD)

• Psychological history or symptoms
• Diagnostic impressions
• Assessment records and therapy notes
• Appointment and session details

c) Usage Data

• IP address and browser type
• Website pages visited and session logs
• Cookies (see Section 9)

We collect this data only as necessary to deliver our services ethically and effectively.

3. Legal Basis for Processing

As per the DPDP Act, 2023, we process personal data:

• With your free, informed, and explicit consent
• For legitimate mental health services
• To fulfil legal, ethical, or clinical obligations

You have the right to withdraw consent at any time, subject to therapeutic and legal limitations.

4. How We Use Your Information

Your information is used for:

• Delivering psychological assessments and therapy
• Managing appointments, follow-ups, and communication
• Maintaining clinical records and treatment continuity
• Training and supervision (with de-identified data or informed consent)
• Regulatory, ethical, and safety obligations

We DO NOT use your health data for any marketing or advertising without your clear permission.

5. Data Protection and Confidentiality

We follow strong confidentiality standards inspired by international healthcare privacy frameworks such as HIPAA, including:

• Encryption of digital health records
• Access controls to ensure only authorized professionals view your data
• Confidential communication channels for tele-mental health
• Staff training on ethical data handling and client privacy
• Minimum necessary use of health information

All physical and digital records are securely stored and regularly reviewed.

6. Data Sharing and Disclosure

We DO NOT sell or disclose your personal data to any third parties for commercial purposes.

We may share your information:

• With internal professionals involved in your care
• With trusted service providers (e.g., secure cloud storage), under confidentiality agreements
• If legally mandated (e.g., court orders, risk of harm to self/others)
• In case of supervision or training, only with prior anonymization or explicit consent

7. Your Rights

You have the right to:

• Access your personal or health records
• Request correction or updates to your information
• Withdraw your consent (where applicable)
• Request data deletion (unless restricted by clinical or legal guidelines)

To exercise your rights, email us at drmonalisa15@gmail.com

8. Data Retention

We retain client records:

• As long as necessary for clinical care and legal compliance
• Typically for 1–3 years, in line with professional standards
• After that, data is deleted or securely archived

Anonymized data may be retained for training, research, or audit purposes with no identifying information.

9. Use of Cookies and Tracking

We use cookies and analytics to:

• Improve website functionality
• Monitor site traffic and user interactions
• Customize user experience

You may disable cookies in your browser settings. Some features may be limited without cookies.

10. Children and Adolescent Privacy

For users under the age of 18:

• Consent must be obtained from a parent or legal guardian
• Special confidentiality procedures are followed in therapy
• We do not knowingly collect information from children under 18 without verified parental involvement

11. Updates to This Policy

We may update this policy to reflect legal changes or improve our practices. Updates will be posted on this page with a new “Effective Date.” Continued use of our services after changes indicates acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

The PsychInsight
Email: info@thepsychinsight.com
Phone: 98182572909
Website: https://thepsychvigyaan.com

Address: ML18 Eldeco Mansionz, Sector 48, Sohna Road, Gurugram, Haryana, 122018, INDIA